FAQ

Differing from the traditional “local” agency model, we are not restricted by suburban boundaries and sell properties across the Perth Metropolitan area. It’s the premise, not the patch for us.

We have considerable knowledge and experience across Perth’s prime suburbs from the inner city, the Swan River to the coast. Our extensive database of buyers and sellers spans many postcodes.

As specialists, our sales and marketing strategies are tailored to each unique property and its location. We create impact and generate results, wherever we go.

Firstly, we specialise in selling beautifully designed spaces and translating their unique message to market. It’s our passion.

We regularly receive feedback from our sellers that they engaged us because they felt we would understand their property best and could maximise its value. Pair that with our sales and marketing approach, and you have a well oiled machine in your corner. We take great care with the properties we work on and the clients we represent, and we invest significantly in the partnership to ensure the best outcome.

Not all 4 bedroom 2 bathroom properties are equal and we often hear of local agents pigeonholing properties by getting stuck on suburb sales data, rather than approaching the opportunity holistically.

History shows us our expertise ensures our sellers don’t leave money on the table.

We invite you to read more about us here and view some of our past projects here.

No, the press we generate for our clients is free of charge.

Through our relationships with the press and our media representation, we have unparalleled access to the media.

Whilst press coverage for your property is not guaranteed, it is highly likely we can generate impactful press across a selection of media publications.

We invite you to view some of our recent Press here.

Yes absolutely! We are old school where it counts and new school where it matters.

You can not go past traditional customer service and salesmanship, which is why we believe in the importance of human interaction during the sales and marketing process. We pick up the phone, we build the rapport and we do the work.

We also embrace technology and utilise the latest digital trends to ensure we are working intelligently and reaching the right target audience for your property. Our technologies enable us to track a campaign’s performance and provide us with seamless data reporting, so that you know how your property is performing every step of the way.

Our “best in class” suite of technology includes the latest in CRM system and data management, artificial intelligence, automation, digital marketing and social media tools, virtual tours and more, ensuring our clients are backed by the best in the business.

Our team is empowered to work remotely and can access pertinent information at the push of a button, using the latest in device hardware and cyber security.

For efficient customer service and to help minimise our paper footprint, we encourage electronic signing of contracts.

Our Success Fees are in line with industry standards and range depending on the value of the property.

When selecting an agent, it is important to consider whether you think they are equipped to get you the highest price possible. Picking the right agent can make all the difference to the eventual sales outcome and equally, picking the wrong agent based on a lower fee could ultimately cost you much more in lost potential.

Another question to consider is what value does the agent bring to the table? Do they have anything to offer over and above the stock standard approach?

As with most things, we do find you get what you pay for in an agent.

We value transparency in the process and are always very happy to discuss our rates with you up front.

We always suggest you reach out to us and have a confidential chat about your property and your real estate needs. Beauty is in the eye of the beholder and comes in many ages, shapes and sizes.

Our 20 years of experience spans across all forms of residential real estate and we’d be delighted to have a conversation with you.

These days property marketing is relatively inexpensive. The range of the investment will vary from property to property, based on the scale of the home and the method of sale. However, you can generally estimate a marketing campaign to cost between $3,000 – $4,000.

Print media advertising (paid ads) can increase the overall marketing budget, as well as methods of sale such as Auction.

All editorial press we generate for our clients is free of charge.

We will always suggest a marketing campaign that is appropriate for your property and its target market.

All marketing is provided at cost price and does not incur any loading.

These are really great questions.

Firstly, our branding and marketing is designed to showcase your property to the highest standards.

When you look at architectural and design magazines, what do they all have in common? Well, their branding is polished and intended to complement the beautiful spaces they showcase. Our branding philosophy is no different. The devil is in the detail, and we are all about the detail.

And as for agent faces on your property marketing… All we can say is you’ll never see our faces on your brochure or your signboard. It’s about you, not us.

The simple answer is no. We do not take a “one size fits all approach” but rather, we review and consider the property, the market and your appetite for each method.

The methods of sale we use are private treaty (traditional for sale method), end date sale and auction. These methods can also be managed digitally, with online offers and online auctions available to our clients.

We will always make a recommendation as to which method we think is right for you and your property.

Yes, we have a team of stylists and tradespeople we work with to assist with preparing our properties for sale when necessary.

Presentation is key to achieving the highest price for a property. A property should be clean, tidy and wherever possible, styled with the right furniture and accessories.

We have full-scale furniture stagers as well as bespoke interior stylists who can assist with preparing your property for sale.

We also have a long list of reliable tradespeople who can help with maintenance items.

When we consult with our clients, we provide advice as to what presentation and maintenance items should be considered in order to best present the property for sale.

Yes, we welcome conjunctional sales with other agents and follow industry protocols.

We have a credible reputation and rapport with many agents across Perth, many of whom we call friends.

Our principal Danielle Geagea has been in the industry for 20 years, having worked her way from sales assistant to business partner in another agency, to licensee and managing director of ZSA ZSA Property.

ZSA ZSA Property was founded in 2013 and has helped thousands of buyers and sellers on their real estate journey.

Yes, we are members of REIWA (Real Estate Institute of Western Australia) and follow the REIWA Code of Practice.

We are governed by DMIRS (Department of Mines, Industry Regulation and Safety) and abide by the REBA (Real Estate and Business Agents) Act Code of Conduct.